| Mid European DDP special line |
20 days after shipping |
Within 1 month after shipping |
Compensate as the custome declaration value,maximum 1000RMB |
According to the percentage of the delivery of the goods (Base on week), 1% lost pieces no compensation, 2% compensation for freight, 3% compensation for freight + declaration value |
10 days |
| UK special line |
20 days after shipping |
Within 1 month after shipping |
Compensate as the custome declaration value,maximum 1000RMB |
According to the percentage of the delivery of the goods (Base on week), 1% lost pieces no compensation, 2% compensation for freight, 3% compensation for freight + declaration value |
10 days |
| Germany special line |
20 days after shipping |
Within 1 month after shipping |
Compensate as the custome declaration value,maximum 1000RMB |
According to the percentage of the delivery of the goods (Base on week), 1% lost pieces no compensation, 2% compensation for freight, 3% compensation for freight + declaration value |
10 days |
| Russia special line |
35 days after shipping |
Within 50 days after shipping |
Compensate as the custome declaration value,maximum 1000RMB |
Double compensation of freight, insurance goods compensation is according to the actual value, no freight refund, and Insurance premium is 2%. If the parcel arrives and delays due to local customers do not pick up, is not within the scope of compensation. The package due to address problems, or the recipient cannot contact, which cannot be delivered, is not within the scope of compensation. |
10 days |
| Swiss special line |
1 month after shipping |
Within 45 days after shipping |
Compensate as the custome declaration value,maximum 1000RMB |
1 month after shipping and no updates online, provide assistance to the query and the specific compensation is base on post office results |
3 months |
| China post special line |
1 month after shipping |
Within 45 days after shipping |
Compensate as the custome declaration value,maximum 1000RMB |
1 month after shipping and no updates online, provide assistance to the query and the specific compensation is base on post office results |
3 months |
| DHL |
When the accident occurs |
Within 1 month after shipping |
Compensate as the custome declaration value,maximum 1000RMB |
Compensate as the custome declaration value,maximum 1000RMB |
1 month |
| UPS |
When the accident occurs |
Within 1 month after shipping |
Compensate as the custome declaration value,maximum 1000RMB |
Compensate as the custome declaration value,maximum 1000RMB |
1 month |
| China post EMS |
When the accident occurs |
Within 1 month after shipping |
60RMB/KG,No compensation if confiscated by custom |
provide assistance to the query and the specific compensation is base on post office results |
3 month |
| China post packet |
No compensation |
